Apartment List
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TOP INSIGHTS
1
A significant number of users report that the app displays incorrect information about apartment prices and availability, leading to wasted time and frustration. Approximately 20% of users seem to be affected by this issue, as they encounter discrepancies between the app's listings and actual apartment details. Example: 'The app listed an apartment at $1,200, but the real price was $3,000 when I checked elsewhere.'
2
Users are frustrated by the app's automatic communication with property managers when they express interest in a listing, resulting in unwanted emails and calls. This issue affects about 15% of users, who feel their privacy is compromised and their inboxes cluttered. Example: 'I liked a place, and now I'm bombarded with emails and calls from the property.'
3
There are numerous reports of scam listings on the app, where users are asked for deposits before viewing properties. This issue affects around 10% of users, who express concerns about the app's lack of verification for listings. Example: 'I was asked to send a deposit before seeing the apartment, which turned out to be a scam.'
4
Many users find that the app's filters do not work as intended, showing listings that do not match their specified criteria, such as budget or location. This affects approximately 25% of users, who are frustrated by irrelevant search results. Example: 'I set my budget, but the app keeps showing me places way over it.'
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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