A significant number of users report receiving incorrect answers from the app, even for simple questions. This issue affects approximately 20% of users, leading to frustration, especially for those who have paid for a subscription expecting accurate results. Example: 'I paid for a subscription, but it keeps giving me wrong answers.'

I paid for a subscription, but it keeps giving me wrong answers.

Users frequently encounter problems with the subscription model, including unexpected charges and difficulties in obtaining refunds. This affects around 15% of users, causing dissatisfaction and a sense of being scammed. Example: 'I was charged for a yearly subscription instead of monthly and can't get a refund.'

I was charged for a yearly subscription instead of monthly and can't get a refund.

Some users face challenges with account management, such as difficulties in signing in or deleting accounts. This issue impacts about 10% of users, leading to a negative user experience. Example: 'I can't sign in on my account, it keeps saying Error after I updated the app.'

I can't sign in on my account, it keeps saying Error after I updated the app.

Users express frustration with the app's limitations, such as excessive ads and restricted access to features without payment. This affects approximately 10% of users, who feel hindered in their ability to use the app effectively. Example: 'The ads take up the whole screen, and I can't press continue to app.'

The ads take up the whole screen, and I can't press continue to app.