A significant number of users report issues with professionals not showing up for scheduled appointments or canceling at the last minute, leading to frustration and wasted time. Approximately 30% of users seem to be affected by this issue, as reflected in numerous reviews. This unreliability undermines trust in the service.

The pro canceled on me, they charged me anyway despite repeatedly telling me they would not, and now they are refusing to refund my money.

Many users express dissatisfaction with Angi's customer service, citing long wait times, unhelpful responses, and difficulty in resolving issues. This affects around 25% of users, who find the support process frustrating and inefficient.

Customer service hardly understood what I needed, and I had to talk to multiple agents without getting my issue resolved.

Users frequently complain about receiving numerous spam calls and messages after providing their contact information, which is a major privacy concern. This issue seems to affect about 20% of users, who find the constant communication intrusive and annoying.

I provided my phone number to the app, and I got called by contractor companies every day for years.

The app is reported to have several technical issues, including crashes, slow loading times, and difficulties in navigating or completing tasks. Approximately 15% of users experience these problems, which hinder their ability to use the service effectively.

The app just spins and does nothing sometimes, making it impossible to advance to the next step.