Simple: Weight Loss Coach

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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Simple: Weight Loss Coach

Top Insights This Week

Week of May 15th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Simple: Weight Loss Coach's key feedback

1

Subscription Cancellation Issues

A significant number of users face difficulties when trying to cancel their subscriptions, often encountering unexpected charges or being unable to stop automatic renewals. Approximately 15% of users report issues with subscription management, leading to frustration and financial inconvenience.

I tried to cancel my subscription, but they keep charging me, and I can't get a refund.

2

App Functionality Problems

Users frequently report technical issues with the app, such as glitches in logging meals, tracking fasts, and syncing with other health apps. These problems affect around 10% of users, making the app unreliable for tracking their health and fitness goals.

The app keeps crashing and doesn't log my meals correctly, making it hard to track my progress.

3

Misleading Advertising

Some users feel misled by the app's advertising, expecting features like detailed meal plans or exercise routines that are not included without additional costs. This affects about 8% of users who feel the app does not deliver on its promises.

I thought I was getting a comprehensive plan, but it's just a fasting timer with some generic tips.

4

Inconsistent Nutritional Feedback

The app's nutritional feedback is often inconsistent, with users reporting that similar meals receive different ratings on different days. This inconsistency affects approximately 5% of users, leading to confusion about their dietary choices.

The app rated my meal as healthy one day and unhealthy the next, even though it was the same meal.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Noom
Noom receives high praise for its psychological approach to weight loss, with users appreciating the educational content and support from coaches. However, some users express frustration with technical issues and the cost of the program.

#2 RUNNER UP

Simple: Weight Loss Coach
Simple is lauded for its user-friendly interface and effective coaching, with many users reporting significant weight loss and improved health. However, some users find the app's navigation confusing and express dissatisfaction with subscription policies.

#3 Straggler

WW (Weight Watchers)
WW is appreciated for its comprehensive tracking features and supportive community, helping users stay accountable. Nonetheless, some users encounter technical glitches and find the app's cost prohibitive.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Noom
#1 Users Choice
Noom receives high praise for its psychological approach to weight loss, with users appreciating the educational content and support from coaches. However, some users express frustration with technical issues and the cost of the program.
Simple: Weight Loss Coach
#2 Runner-up
Simple is lauded for its user-friendly interface and effective coaching, with many users reporting significant weight loss and improved health. However, some users find the app's navigation confusing and express dissatisfaction with subscription policies.
WW (Weight Watchers)
#3 Straggler
WW is appreciated for its comprehensive tracking features and supportive community, helping users stay accountable. Nonetheless, some users encounter technical glitches and find the app's cost prohibitive.

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Nuggets

Major Highlights of the Week

Cancellation Issues
Users face significant challenges when trying to cancel their subscriptions, often encountering unexpected fees and a lack of clear instructions. This creates frustration and a sense of being trapped in a subscription they no longer want.
I tried to cancel my subscription but was charged a $29.99 fee, which was not clearly disclosed.
Unexpected Charges
Many users report being charged for services or products they did not knowingly purchase, such as additional workbooks or premium features, leading to dissatisfaction and distrust.
I was charged $29.99 for a workbook I never ordered and couldn't get a refund.
Technical Glitches
The app frequently experiences technical issues, such as failing to log meals or fasts correctly, which disrupts user experience and diminishes trust in the app's reliability.
The app doesn't log my fasts correctly, and I have to restart it multiple times.
Misleading Advertising
Users feel misled by the app's advertising, expecting features like calorie counting or specific exercise programs that are not included, leading to disappointment.
I thought the app included calorie counting, but it only tracks fasting, which was not clear from the ads.
Inconsistent Food Ratings
The app's food rating system is inconsistent, with the same foods receiving different ratings on different days, causing confusion and reducing the perceived accuracy of the app.
Cashew milk was rated as optimal one day and poor the next, which is confusing.
Customer Support Frustrations
Users express frustration with customer support, citing difficulties in reaching representatives and receiving unsatisfactory resolutions to their issues.
I couldn't get through to customer support to resolve my billing issue, and my emails went unanswered.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Cancellation Issues
Users face significant challenges when trying to cancel their subscriptions, often encountering unexpected fees and a lack of clear instructions. This creates frustration and a sense of being trapped in a subscription they no longer want.
Unexpected Charges
Many users report being charged for services or products they did not knowingly purchase, such as additional workbooks or premium features, leading to dissatisfaction and distrust.
Technical Glitches
The app frequently experiences technical issues, such as failing to log meals or fasts correctly, which disrupts user experience and diminishes trust in the app's reliability.
Misleading Advertising
Users feel misled by the app's advertising, expecting features like calorie counting or specific exercise programs that are not included, leading to disappointment.
Inconsistent Food Ratings
The app's food rating system is inconsistent, with the same foods receiving different ratings on different days, causing confusion and reducing the perceived accuracy of the app.
Customer Support Frustrations
Users express frustration with customer support, citing difficulties in reaching representatives and receiving unsatisfactory resolutions to their issues.

Quotes of the week

Hear from some of the most impactful users to drive changes

The AI coach is incredibly supportive and provides helpful advice on nutrition and exercise, making it feel like I have a personal trainer in my pocket. I've lost weight and feel more motivated than ever!
Coco_Rogers
Week of May 15th, 2025
I love the photo feature that analyzes my meals and gives instant feedback. It's been a game-changer in helping me make healthier choices without the stress of calorie counting.
Savy9
Week of May 15th, 2025
The app is user-friendly and educational, helping me understand the impact of my food choices. The AI coach offers great tips and keeps me accountable, making my weight loss journey enjoyable.
N2stamps
Week of May 15th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The AI coach is incredibly supportive and provides helpful advice on nutrition and exercise, making it feel like I have a personal trainer in my pocket. I've lost weight and feel more motivated than ever!
Candice Wu
App Store
I love the photo feature that analyzes my meals and gives instant feedback. It's been a game-changer in helping me make healthier choices without the stress of calorie counting.
Kelly Williams
Google Play
The app is user-friendly and educational, helping me understand the impact of my food choices. The AI coach offers great tips and keeps me accountable, making my weight loss journey enjoyable.
Koray Okumus
Google Play

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