Alo Yoga
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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TOP INSIGHTS
1
A significant number of users, approximately 15%, report severe difficulties in reaching customer service for order issues, with long wait times and unresponsive agents being common complaints. This lack of support leads to frustration and unresolved problems.
2
Around 10% of users experience issues with orders not being delivered correctly or on time, with some items missing from shipments and no updates provided. This results in dissatisfaction and a lack of trust in the ordering process.
3
Approximately 8% of users are frustrated by discount codes not applying correctly, with the app initially accepting the code but later invalidating it after payment. This misleading process causes disappointment and a sense of being misled.
4
About 5% of users report technical issues with the app, such as frequent freezing and loading problems, which hinder their shopping experience and lead to frustration.
COMPETITORS ANALYSIS
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