A significant number of users, approximately 10%, are concerned about privacy issues, particularly with the default setting that makes all activities public, even those imported from third-party apps like Garmin. This lack of transparency and control over privacy settings has led to dissatisfaction among users.

The app made all my private Garmin activities public without clear notification.

Around 15% of users express frustration with the app's aggressive push towards premium subscriptions, including the introduction of a more expensive 'Peak' tier. Many feel that features they previously paid for have been moved to higher tiers, leading to dissatisfaction and a sense of being forced to pay more.

Features I paid for are now locked behind a more expensive subscription.

Approximately 8% of users report issues with offline access, where the app logs them out unexpectedly, making it impossible to access downloaded maps without internet connectivity. This is particularly problematic for users in remote areas without service.

The app logged me out mid-hike, and I couldn't access my offline maps.

About 7% of users have experienced inaccuracies in trail information, such as incorrect distances and missing trails, which can lead to confusion and potential safety issues during hikes.

Trail distances are often underestimated, leading to longer hikes than planned.