Solvely

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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Solvely

Top Insights This Week

Week of June 16th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Solvely's key feedback

1

Incorrect Answers

Many users report receiving incorrect answers from the app, which undermines its reliability as a study tool. Approximately 30% of users have expressed frustration over the app's inability to provide accurate solutions, especially for complex math problems.

The app consistently gives wrong answers, making it unreliable for checking my work.

2

Subscription Issues

Users are frustrated with unexpected charges and the lack of clear communication regarding subscription renewals. About 25% of users have complained about being charged without proper notification, leading to dissatisfaction and distrust.

I was charged for a subscription without any notification, despite canceling the free trial.

3

Limited Free Use

The app's limited free usage, requiring payment after a few questions, is a significant pain point. Around 20% of users are disappointed by the app's restrictive free tier, which limits their ability to fully evaluate its effectiveness.

I could only ask two questions for free before being prompted to pay, which is frustrating.

4

Slow Performance

Some users experience slow response times when using the app, which disrupts their study flow. Approximately 15% of users have noted that the app takes too long to load answers, affecting its usability during study sessions.

The app is often slow to load answers, which interrupts my study sessions.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Solvely
Solvely receives overwhelmingly positive feedback for its ability to provide accurate, step-by-step solutions and its user-friendly interface. Users appreciate its comprehensive subject coverage and the helpfulness of the app in improving their understanding and grades. However, some users express concerns about subscription costs and occasional slow performance.

#2 RUNNER UP

Photomath
Photomath is praised for its ease of use and ability to explain math problems step-by-step, which many users find helpful for learning. However, some users report issues with the app providing incorrect answers or matching solutions to unrelated problems, and there are complaints about features being locked behind a paywall.

#3 Straggler

Cymath
Cymath is appreciated for its effectiveness in helping users understand math problems and improve their grades, with many users finding it a valuable tool for learning. However, some users experience issues with the camera feature and occasional inaccuracies in problem-solving.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Solvely
#1 Users Choice
Solvely receives overwhelmingly positive feedback for its ability to provide accurate, step-by-step solutions and its user-friendly interface. Users appreciate its comprehensive subject coverage and the helpfulness of the app in improving their understanding and grades. However, some users express concerns about subscription costs and occasional slow performance.
Photomath
#2 Runner-up
Photomath is praised for its ease of use and ability to explain math problems step-by-step, which many users find helpful for learning. However, some users report issues with the app providing incorrect answers or matching solutions to unrelated problems, and there are complaints about features being locked behind a paywall.
Cymath
#3 Straggler
Cymath is appreciated for its effectiveness in helping users understand math problems and improve their grades, with many users finding it a valuable tool for learning. However, some users experience issues with the camera feature and occasional inaccuracies in problem-solving.

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Nuggets

Major Highlights of the Week

Incorrect Solutions
Users frequently receive incorrect answers, undermining trust in the app's reliability for solving math problems. This issue is exacerbated by inconsistent results for the same question, leading to frustration and dissatisfaction.
I scanned a question and got different answers each time, none of which were correct.
Subscription Issues
Many users are frustrated with unexpected charges after free trials, often without prior notification, leading to perceptions of deceptive billing practices. This has resulted in numerous refund requests and negative sentiment towards the app's payment model.
I was charged $50 after a free trial without any notification, and my refund request was ignored.
Limited Free Use
The app's free version is highly restricted, allowing only a few questions before requiring payment, which users find misleading and frustrating. This limitation is seen as a barrier to evaluating the app's effectiveness before committing financially.
I could only ask two questions for free before being forced to pay, which is not what I expected.
Gem System Frustration
The gem-based system for accessing solutions is seen as cumbersome and restrictive, with users running out of gems quickly and finding it difficult to earn more. This system is perceived as a tactic to push users towards paid subscriptions.
I ran out of gems after just two questions, and it's hard to get more without paying.
App Performance Issues
Users report frequent app crashes and slow performance, particularly after subscribing, which hinders the learning experience. These technical issues contribute to a negative user experience and dissatisfaction with the app's reliability.
Ad Overload
Excessive ads disrupt the user experience, making it difficult to use the app effectively for studying. Users express a desire for fewer interruptions to maintain focus and improve the app's usability.
There are too many ads that interrupt the flow of using the app, making it hard to concentrate.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Incorrect Solutions
Users frequently receive incorrect answers, undermining trust in the app's reliability for solving math problems. This issue is exacerbated by inconsistent results for the same question, leading to frustration and dissatisfaction.
Subscription Issues
Many users are frustrated with unexpected charges after free trials, often without prior notification, leading to perceptions of deceptive billing practices. This has resulted in numerous refund requests and negative sentiment towards the app's payment model.
Limited Free Use
The app's free version is highly restricted, allowing only a few questions before requiring payment, which users find misleading and frustrating. This limitation is seen as a barrier to evaluating the app's effectiveness before committing financially.
Gem System Frustration
The gem-based system for accessing solutions is seen as cumbersome and restrictive, with users running out of gems quickly and finding it difficult to earn more. This system is perceived as a tactic to push users towards paid subscriptions.
App Performance Issues
Users report frequent app crashes and slow performance, particularly after subscribing, which hinders the learning experience. These technical issues contribute to a negative user experience and dissatisfaction with the app's reliability.
Ad Overload
Excessive ads disrupt the user experience, making it difficult to use the app effectively for studying. Users express a desire for fewer interruptions to maintain focus and improve the app's usability.

Quotes of the week

Hear from some of the most impactful users to drive changes

I was really excited for this app but after maybe three questions, it refuses to help explain problems to me and only tries to get me to pay. Sneaky.
Stoll_Bachelerf
Week of June 16th, 2025
I downloaded this app and couldn’t use it without signing up for a subscription. They offered a 3-day trial, so I signed up and immediately canceled it, yet I was charged the monthly fee. The app does not calculate math problems correctly.
Clement_Shilaw
Week of June 16th, 2025
This app is a scam. They took $50 from me without notification. I requested a refund, but it was denied. Don't get it.
Acker_Lonnah
Week of June 16th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
I was really excited for this app but after maybe three questions, it refuses to help explain problems to me and only tries to get me to pay. Sneaky.
Candice Wu
App Store
I downloaded this app and couldn’t use it without signing up for a subscription. They offered a 3-day trial, so I signed up and immediately canceled it, yet I was charged the monthly fee. The app does not calculate math problems correctly.
Kelly Williams
Google Play
This app is a scam. They took $50 from me without notification. I requested a refund, but it was denied. Don't get it.
Koray Okumus
Google Play

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