Question.AI

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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All Insights

TOP INSIGHTS

A weekly roundup of Question.AI's key feedback

Excessive Ads

Many users are frustrated with the overwhelming number of ads, which disrupts the user experience and makes the app difficult to use. Approximately 40% of users have mentioned this issue in their reviews.

The app is filled with ads, making it nearly impossible to use without constant interruptions.

Inaccurate Answers

A significant number of users report receiving incorrect answers, which undermines the app's reliability for educational purposes. This issue affects about 30% of users.

The app frequently provides wrong answers, making it unreliable for homework help.

Subscription Issues

Users have expressed dissatisfaction with the subscription model, particularly with unexpected charges and difficulties in obtaining refunds. This problem affects around 15% of users.

I was charged for a subscription I didn't want, and getting a refund has been a hassle.

Camera Functionality Problems

Some users experience issues with the camera feature, such as blacked-out screens or blurry images, which hinders the app's usability. Approximately 10% of users have encountered this problem.

The camera often doesn't work properly, making it hard to use the app for scanning questions.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

ChatGPT

ChatGPT is highly praised for its versatility and ability to provide comprehensive information quickly. Users appreciate its conversational abilities, often describing it as a helpful and reliable companion, though some express frustration with subscription limits and occasional inaccuracies.

#2 RUNNER UP

Question.AI

Question.AI receives positive feedback for its helpfulness in academic tasks, particularly in math and homework assistance. Users appreciate its ease of use and accuracy, though some mention issues with ads and occasional incorrect answers.

#3 Straggler

Replika

Replika is appreciated for providing companionship and emotional support, with users enjoying its conversational style. However, there are complaints about subscription issues, limited customization, and inaccuracies in responses.

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Nuggets

Major Highlights of the Week

Excessive Ads

Users are frustrated with the overwhelming number of ads, which disrupt the user experience and make the app difficult to use effectively. This issue is particularly problematic as ads appear after almost every interaction, leading to user dissatisfaction and app abandonment.

The app is unusable due to constant ads after every question, making it impossible to focus.

Inaccurate Answers

The app frequently provides incorrect answers, which undermines its reliability as an educational tool. This issue is exacerbated by the fact that even paid users report receiving wrong answers, leading to a loss of trust in the app's capabilities.

I paid for the app, but it still gives me wrong answers, making it unreliable for homework.

Subscription Issues

Users experience problems with subscriptions, including being charged without receiving the promised benefits and difficulties in obtaining refunds. These issues contribute to a perception of the app as untrustworthy and potentially exploitative.

I was charged for a subscription but didn't receive the service, and my refund request was ignored.

Camera Functionality

The app's camera feature often malfunctions, with users reporting issues such as blacked-out screens and blurry images. This hinders the app's usability for capturing and solving problems, leading to user frustration.

The camera screen is often blacked out, making it impossible to use for homework.

Limited Free Usage

The app restricts the number of free questions users can ask daily, which limits its utility for students who rely on it for homework help. This limitation is seen as a barrier to effective learning and reduces the app's appeal.

The app only allows 20 free questions per day, which is insufficient for my study needs.

Slow Performance

Users report that the app is slow to load and process queries, which diminishes its effectiveness as a real-time educational tool. This sluggish performance is particularly frustrating when users are seeking quick answers.

The app takes too long to load answers, making it impractical for quick homework help.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Excessive Ads

Inaccurate Answers

Subscription Issues

Camera Functionality

Limited Free Usage

Slow Performance

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for learning and provides multiple ways to explain problems, but the ads are overwhelming and disrupt the experience. It would be much better if the ad frequency was reduced.

Tank eveans

Week of June 16th, 2025

I used to love this app, but now it's filled with ads and the answers are often wrong. It's frustrating to have to pay for accurate answers when it used to be free and reliable.

A Google user

Week of June 16th, 2025

This app is helpful for homework and provides accurate answers, but the constant ads make it almost unusable. Please reduce the number of ads to improve the user experience.

A Google user

Week of June 16th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for learning and provides multiple ways to explain problems, but the ads are overwhelming and disrupt the experience. It would be much better if the ad frequency was reduced.

Candice Wu

App Store

I used to love this app, but now it's filled with ads and the answers are often wrong. It's frustrating to have to pay for accurate answers when it used to be free and reliable.

Kelly Williams

Google Play

This app is helpful for homework and provides accurate answers, but the constant ads make it almost unusable. Please reduce the number of ads to improve the user experience.

Koray Okumus

Google Play

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User Experience Report

Report Date

Question.AI

Top Insights This Week

Excessive Ads

Inaccurate Answers

Subscription Issues

Camera Functionality Problems

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Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts