18Birdies: Golf GPS Tracker
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users are frustrated with unexpected charges after the free trial, with some claiming they were charged without clear consent. Approximately 10% of users seem to be affected by this issue, leading to dissatisfaction and distrust. "I was charged $105 without my consent after the trial, and I can't get a refund."
2
Users frequently report problems with the app's functionality on smartwatches, particularly with the app not staying open or syncing properly. This issue affects about 8% of users, causing inconvenience and reducing the app's usability. "The app doesn't stay open on my Galaxy Watch, making it hard to use during play."
3
A significant number of users find the frequent pop-ups promoting premium features to be intrusive and disruptive to their experience. This affects around 12% of users, leading to annoyance and a less enjoyable user experience. "The constant pop-ups to buy premium features are very annoying."
4
Some users report that the GPS and yardage features are inconsistent, with distances being off by significant margins. This affects approximately 7% of users, impacting their trust in the app's core functionality. "Distances are consistently inconsistent, off by as much as 30 yards."
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
Join 300+ companies monitoring customer experience across 80+ different sources
Nuggets
Quotes of the week
Join the 300+ companies monitoring customer experience
Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.
Search for product issues and validate hypotheses.
Receive an AI summary, relevant tickets, sentiment and more.
Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.
Transform feedback into actionable trends and categories.
Use AI to turn feedback into impactful business actions.
Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.
Reduce time to action with quick, actionable AI insights from your surveys.
Analyze all your customer feedback, including surveys, in one place.
Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.
Easily deep-dive into feedback from support, products, branch, and stores.
Share feedback dashboards to your team that update in real-time.
Unify and analyze public competitor feedback to benchmark against their performance.
Learn from competitors' strengths and avoid their mistakes.
Create monthly SWOT comparisons.
Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.
Improving customer satisfaction with faster response times.
Identify and address emerging risks more swiftly.